Returns & Exchanges

We take pride in the artisanal quality of our luxury wallpapers and fabrics; however, if you are not completely satisfied, you may return unopened and uncut items within 30 days of delivery. Please note that custom-cut fabrics and bespoke wallcoverings are final sale to ensure the exclusivity and integrity of our collections.

Return Process

  • 1.
    Initiate Your Request

    Contact our concierge team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

  • 2.
    Prepare the Package

    Carefully repackage the items in their original protective tubes or boxes, ensuring all seals remain intact to prevent damage during transit.

  • 3.
    Ship the Items

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

  • 4.
    Inspection and Refund

    Once our quality control team verifies the condition of the return, your refund will be processed to the original payment method within 5-7 business days.