Returns & Exchanges
We take pride in the artisanal quality of our luxury wallpapers and fabrics; however, if you are not completely satisfied, you may return unopened and uncut items within 30 days of delivery. Please note that custom-cut fabrics and bespoke wallcoverings are final sale to ensure the exclusivity and integrity of our collections.
Return Process
- 1.Initiate Your Request
Contact our concierge team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully repackage the items in their original protective tubes or boxes, ensuring all seals remain intact to prevent damage during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the return, your refund will be processed to the original payment method within 5-7 business days.